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About MasterCard Corporate Credit Card

Policy Statement (Updated May 2017)

Tufts Corporate MasterCard issued by JP Morgan Chase is provided, free of charge, to university employees. Tufts Corporate MasterCard should be used to the fullest extent possible to pay all travel-related and/or business expenses. There are numerous benefits in utilizing this corporate credit card. Tufts Corporate MasterCard must be used to pay travel-related charges, such as hotel costs, rental car costs, and meals as well as business expenses. They are globally accepted with the benefit of obtaining cash advances from ATM machines worldwide and offer a comprehensive travel insurance package, at no cost to university employees.

Obtaining a MasterCard Application

Download the MasterCard application

Personal Purchases

Our agreement with JP Morgan Chase, the issuing bank, requires that the card be utilized for Tufts business purposes only and that it should not be used for personal purchases of any kind. The Tufts Corporate MasterCard Program was developed to assist employees who are required to travel on behalf of the university and/or pay for Tufts business related expenses. It is not intended to be used for personal purchases. Failure to strictly adhere to this policy will jeopardize the tax exempt status of the Corporate Card Program, or possibly the tax exempt status of the University

Reconciling Expenses

Each individual cardholder is required to have access to the e-Expense system in order to reconcile charges.  The application for the system is part of the MasterCard application.

All card transactions will be loaded into the e-Expense system.  Users are responsible for the timely reconciliation of all charges placed on the Card by utilizing the e-Expense system.

Lost or Stolen Card

Report lost or stolen credit cards immediately to JP Morgan Chase by calling 800-848-2813 and to the Travel Card Administrator by calling 617-627-5078.


If a charge is not recognized by the cardholder or appears to be incorrect, the cardholder must submit a “Card Dispute Form” within 60 days. Also, send a copy of the completed form to Tufts Support Services, 62R Talbot Avenue, Medford, MA 02155. The original form should be faxed to JP Morgan Chase at 847-622-2495. Blank dispute forms can be obtained by contacting Tufts Shared Services at 617-627-7000.

Declined Card

If your card is declined, contact the bank at the 800 number on the back of your card.

Other Problems/Questions

If you have any questions concerning the Tufts Corporate MasterCard or the card program please contact Tufts Shared Services at 617-627-7000.