Egencia and The Travel Collaborative are the authorized suppliers of travel services for Tufts University. Use of the these designated travel agent(s) is preferred and encouraged for all university business travel needs. In the section which follows, you will find information related to each of these suppliers, along with a hyperlink to all of their contact information.
EGENCIA = Best used for “do it yourself” online domestic bookings; cost and availability comparisons
Egencia was introduced at Tufts in 2003 and has steadily grown in the number of Tufts users (900+) and in dollar volume (currently $1 million). As part of the Expedia Travel Group, Egencia is one of the worlds largest travel management companies, offering one of the more robust online booking tools in the industry.
Egencia has announced they are unveiling a few new enhancements for the Tufts community. In an effort to significantly improve upon their service on agent-assisted travel, Egencia has agreed to provide the Tufts with a designated agent team, whereas we were previously serviced out of a general call center.
Other program improvements over the standard MASCO contract that will be provided to Tufts include:
Reduced on-line booking fees – offering the lowest of all provider on-line fees.
On-line Town Car/Limo service with negotiated contract support (online town car bookings fees will be waived).
Amtrak On-line Availability
Egencia’s meeting functionality will now be made available for use to those who look for efficiencies in managing meetings. This functionality will also be accompanied by all supporting meeting reporting suite tools and training as required.
THE TRAVEL COLLABORATIVE = Best used for agent-assisted domestic and international bookings, specializing in complex itineraries abroad
The Travel Collaborative has been a Tufts partner since 2002. They are a locally owned and operated company specializing in complete travel services. They provide a team of 16 agents, each averaging 20+ years experience in the travel industry.
The Travel Collaborative specializes in international travel arrangements, but also provides expert travel service for groups, meetings and inbound travel programs.
Preferred and GPO travel discounts (including consolidator fares) help ensure competitive fares.
With every booking comes full 24/7 after-hours emergency services available via a toll-free number.
Community feedback has been overwhelmingly positive about the service this agency provides to the Tufts traveler community.